1 Information we may collect from you

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1.1 Information you give us.

 

You may give us information about you by filling in forms on our site (https://www.cosysafespace.com) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.

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1.2 When using our service, you will need to provide us with the following information:

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(a) first and last name;
(b) email address;
(c) company name
(c) telephone number; and
(e) any messages you wish to send to us in the contact form.

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1.3 Information we collect about you.

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With regards to each of your visits to our site, we may automatically collect the following information:

(a) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and (b) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

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1.4 Details of transactions that you carry out on our website, or whilst using our services.

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1.5 We may also collect personal data from completed surveys, ratings, reviews, and feedback forms that we use for research purposes.

 

You are not obligated to complete any of these.

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1.6 This information will be stored by Cosy Safe Space and may be analysed using analytics tools including but not limited to:

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(a) Google Analytics;
(b) HubSpot

 

2 Preamble

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2.1 Cosy Safe Space (“We”) are committed to protecting and respecting your privacy.

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2.2 This policy and any other documents referred to on it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting this site and all associated pages within the site you are accepting and consenting to the practices described in this policy.

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2.3 For the purpose of the Data Protection Act 1998 (the Act), the data controller is Cosy Safe Space.

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2.4 For any data protection queries, please contact us at cosysafespace@gmail.com.

 

3 Cookies

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3.1 Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. 

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3.2 What Are Cookies.

 

As is common practice with almost all professional websites, this site uses cookies. Cookies are tiny files that are downloaded to your computer, to improve your experience. This section describes what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site's functionality.

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3.3 How We Use Cookies.

 

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

 

3.4 Disabling Cookies.

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You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies. This Cookies Policy was created with the help of the Cookies Policy Generator from CookiePolicyGenerator.com.

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3.5 The Cookies We Set.

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• Surveys related cookies

  From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

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• Forms related cookies

  When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

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• Site preferences cookies

  To provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

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3.6 Third Party Cookies.

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In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.

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• This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web to help us understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

  For more information on Google Analytics cookies, see the official Google Analytics page.

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• From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

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• We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including (but not limited to) Instagram and LinkedIn will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

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4 Storage of your data

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4.1 We store this information in our database. We may from time-to-time use this data to send you information, updates and other relevant messages.

 

4.2 We will store your personal data for as long as you use our site, services or consent to receiving our marketing communications. Thereafter we will continue to store your personal data for a period of 12 months after which time it will be deleted. Where we believe personal data held about you is no longer valid (for example, where we receive a ‘bounce-back’ from your email address) we will aim to delete this sooner.

 

5 Security

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5.1 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

6 Uses made of the information

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6.1 At Cosy Safe Space, safeguarding your privacy is our top priority. We collect certain information, such as personal details, to enhance your experience and tailor our marketing efforts to better suit your preferences. Rest assured, your data is handled with the utmost confidentiality, and we adhere to stringent security measures to protect it.

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By providing us with this information, you enable us to deliver personalised content, promotions, and offers that align with your interests. Your data will not be shared with third parties without your explicit consent. 

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7 Third Party Sites

Our site contains links to and from other websites, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

8 Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

 

9 Contact

If you have any questions, concerns, or wish to update your preferences, please don't hesitate to contact us at cosysafespace@gmail.com.

 

Your trust is essential to us, and we strive to provide you with a secure and enjoyable experience while using our services.